How to Check Your PM Surya Ghar Application Status in Kerala
Your application dashboard is the source of truth. Use the official Kerala and government portals to see the current stage, identify exactly what is pending, and reach the right support channel without depending on WhatsApp forwards or unofficial status pages.
Keep these ready before you start: the registered mobile number and email address, KSEB consumer number, and any application or acknowledgement reference. Never share an OTP with an installer or any third party.
Start with the official dashboards
For the Kerala electricity-connection side of a rooftop-solar application, use KSEB's e-Kiran Solar Rooftop Portal. It includes a “Track my application” route and is managed by KSEB's Soura PMU.
For national PM Surya Ghar information, use the official PM Surya Ghar portal. Sign in only through the official domain you used to apply; do not enter credentials in a link sent through an unsolicited message.
How to track the application
- Open the portal used for your application. Start with e-Kiran for the Kerala rooftop-solar workflow and use your PM Surya Ghar account for the national-scheme side.
- Sign in with the registered details. If account access is the issue, use the official recovery option instead of creating a second application.
- Open the application or dashboard view. Read the exact pending message, not only a colour or generic status. Save a dated screenshot if you need support.
- Check whether an action is requested from you. This can include a document, contact-detail verification, feasibility confirmation, or bank-detail step. Follow instructions shown inside the official portal only.
- Contact the owner of the pending step. Use KSEB for a KSEB-side action and official portal support for an account or portal issue. An installer can explain project documents, but cannot override a portal decision.
Read the message, then take the right next step
Portal wording can change, so use the exact message on your own dashboard rather than matching it to a generic timeline. The table below is a safe way to decide where to look next.
| If your dashboard refers to | First thing to check | Best support route |
|---|---|---|
| Login, account, or portal access | Registered mobile/email and official account recovery | The relevant official portal |
| Document or detail correction | The exact request and the document already uploaded | The authority named in the portal |
| Feasibility, connection, meter, or grid work | Your consumer number, application reference, and dates | KSEB's official channel |
| Subsidy or scheme-side progress | The current status inside the official scheme account | Official PM Surya Ghar support or grievance route |
What a status normally represents
A rooftop-solar journey has multiple checkpoints: registration, feasibility or connection review, vendor/project work, installation and commissioning, meter or grid work, and the subsidy process. The wording on your own dashboard matters more than a generic list because portals can rename or reorder stages.
Do not assume that installation, a meter update, and subsidy credit are the same event. If the dashboard shows a task as pending, complete that task or ask the responsible authority what document or action is required.
If the status has not moved
- Confirm the registered mobile number and email still work.
- Check the portal for a document, correction, acknowledgement, or bank-detail request.
- Keep the application reference, consumer number, screenshots, and dates together before contacting support.
- For Kerala utility-side questions, use KSEB's official e-Kiran contact options or KSEB customer support—not an unverified social-media account.
- For national scheme or portal issues, use the official contact or grievance route published on the government portal.
Official sources for this guide
This page deliberately avoids promising approval or credit timelines. Portal rules and case-specific requirements can change, so verify a current application directly with the authority.
- KSEB e-Kiran Solar Rooftop Portal — Kerala rooftop-solar application tracking and information.
- PM Surya Ghar official portal — national scheme information.
- MNRE/NIC rooftop-solar grievance guidance — official support routing.
Need help understanding the project side of your application?
FGE Solar can explain documents and installation milestones. For official decisions, account access, and portal status, always rely on the relevant government or KSEB portal.