Privacy Policy

FGE Solar (Future Green Energy) · Last updated: March 2025

FGE Solar (Future Green Energy) ("we", "us", or "our") operates the website fgesolar.in. This Privacy Policy explains how we collect, use, and protect information about you when you visit our website or contact us about solar installation services.

1. Information We Collect

We collect information you voluntarily provide when you:

• Fill out a contact or quote request form (name, phone number, email, address, property details)
• Use our solar savings calculator (monthly electricity bill, district, home type)
• Contact us via WhatsApp or phone
• Submit an enquiry for AMC, subsidy assistance, or site visit booking

We may also automatically collect basic usage data via analytics tools (pages visited, time on site, browser type) to understand how visitors use our website.

2. How We Use Your Information

We use the information you provide to:

• Respond to your enquiry and provide solar consultation
• Arrange site visits and prepare system proposals
• Process subsidy applications (PM Surya Ghar, KSEB net metering) on your behalf
• Send you relevant information about your solar project
• Improve our website and services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Sharing

We may share your information with:

• KSEB and government portals — when processing net metering applications or PM Surya Ghar subsidy on your behalf, with your consent
• Service providers — such as form processing services (Web3Forms) that help us receive your enquiries securely
• Legal authorities — if required by law

4. Data Storage and Security

Your enquiry data is transmitted securely via HTTPS. We store customer information only as long as necessary to complete your solar project and for legal compliance. We take reasonable measures to protect your information against unauthorised access.

5. Cookies and Analytics

Our website may use cookies and Google Analytics to understand website usage. Analytics data is anonymised and does not identify you personally. You can disable cookies in your browser settings, though this may affect website functionality.

6. WhatsApp Communication

When you click a WhatsApp button on our website, you are redirected to WhatsApp's platform. Any communication on WhatsApp is subject to WhatsApp's own privacy policy. We use pre-filled messages to help provide context for your enquiry.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Withdraw consent for marketing communications at any time

8. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

• Phone/WhatsApp: +91 80890 73029
• Email: [email protected]
• Address: FGE Solar (Future Green Energy), Thiruvananthapuram, Kerala, India

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.